Grieving is usually associated with the loss of a loved one, but it’s equally relevant to loss triggered by changes in the workplace. If you are introducing or overseeing a change, it’s a mistake to belittle people’s reaction to the loss or excessively tout the benefits of the new way. Be sensitive to those affected.

Leaders who are moving into a new position should hold what’s called a listening tour. This lets the person doing the touring hear what’s on the minds of subordinates or team members. It helps a new leader get the lay of the land while also allowing the people they’ll be leading to express their thoughts or concerns.

One aspect that gets a lot of play in software is the size of your testing team. But whether you’re working at a major corporation with a massive testing team or a start-up that’s just looking to release a small financial app, the size of your company shouldn’t radically alter your testing strategy.