With a week full of sessions, tutorials, training classes, and events, the STARCANADA software testing conference had plenty of takeaways. Some highlights: what jobs will look like in the future with AI, why testers should lead efforts to make quality everyone's responsibility, and the importance of unlearning.

Annoying behaviors are amplified in an office due to close quarters and personal preferences. No one likes to have an awkward conversation—especially when it’s with someone you have to face every day—but if a coworker's behavior is driving you up the wall, be a grown-up and let them know. Here's what to say.

There are many new trends in online payment technology, so the amount of data passing through and stored across varying systems is growing, requiring new standards for how data is captured, stored, used, and destroyed. Testers especially need to consider vulnerabilities related to data privacy and cyber security.