In traditional software processes, test managers are responsible for all management aspects of their team. Agile, however, is self-directed, so teams handle all the usual duties. Still, there is a role for test managers in agile, and it’s much more strategic than it was before. Here are the opportunities for the role.

Creating environments at work that acknowledge that failures will happen—and supporting the efforts team members make to recover—can help your organization become more effective. You cannot predict every challenge, but by embracing risk and providing opportunities for people to experiment, you can be more productive.

When you see a coworker who’s stuck or upset, it’s natural to ask, “What can I do to help?" But this can be the wrong thing to do because the question, though well-intended, is too vague. It puts the burden on someone who is already stressed to identify the possible ways you might help. Here's what you can do instead.