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Testing the Tester: Building a High-Impact QA Team Teams don’t always understand the impact their roles have on the business outcome, so their lack of focus can affect software quality and lead to an array of disasters. You can help your existing testers become a high-performing QA team focused on goals. Here’s what you can do to transform how your QA team functions. |
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The Power of a Single Question in Understanding Customer Needs People tend to see their circumstances as more unusual, difficult, or troublesome than anyone else’s. As a result, by asking about their problem, priorities, or responsibilities, you can gain important information about their situation and how they perceive it. Here's one question to learn a lot about your customers. |
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Mob Programming: Working Well Together Mob programming is a whole-team approach to creating software where everyone works together on the same thing at the same computer. It's not a bunch of people watching one person write code, but rather everyone thinking, discussing, designing, and collaborating. Sound crazy? Here's how it improves the quality of code. |
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America’s New Supercomputer Summit Is Built for AI and Advanced Research Built for artificial intelligence and high performance computing, the new supercomputer Summit will provide researchers and others with the incredible computing power to solve problems in human health, high-energy physics, climate science, advanced materials discovery, and other areas. |
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Thinking Inside the Box before Venturing Outside It In their rush to solve a problem, teams often overlook conventional methods in favor of out-of-the-box ideas. But sometimes, the old standbys—thinking first, reviewing criteria, and asking questions—work the best. Before jumping to creative tactics, start by examining the possibilities readily available inside the box. |
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Analyzing the Software Team Generalist There's a recent trend in having generalists on the software team—there are no developers or testers, only "team members." The idea of the two roles learning from each other is a good one, but it's usually a one-way street: Testers learn to write production code or test tooling, but no one focuses on deep testing. |
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Things Managers Should Never Say Managers have to communicate regularly with the people they're managing. However, managers also need to try harder to be mindful of what they are saying, instead of speaking before they think. Here are some things a manager should never say—avoid these lines and people will be more likely to follow your lead. |
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5 Pitfalls Agile Coaches Must Avoid Successful agile teams often have a coach driving continuous improvement. While some coaches are effective initially, many eventually succumb to pitfalls that inhibit their team’s growth and fail to compel any lasting changes. Here are five common pitfalls of agile coaches in most projects that fail to improve. |