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How to Communicate to Build Trust on a Scrum Team Trust among the ScrumMaster, product owner, and development team is essential to making the process work. Transparency, inspection, and adaptation are the three pillars of Scrum, and you can't commit to these actions if everyone doesn’t have openness and respect for each other. Communication is the best way to do that. |
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Advice for When People Don’t Respond to Your Email There are many valid reasons a person may not respond to your email, but even knowing that, it's hard not to be curious or confused, or to take it personally. Read on for tips on how to improve the odds of hearing back from busy people, as well as advice for sending a follow-up message without being confrontational. |
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How to Edit Someone Else’s Writing If colleagues ask you to edit their work, don’t take on the task unless you’re willing to be honest with your comments. You can do that without being harsh, though. Be sure to find out what it is about their work your coworkers would like help with, look at the pieces in multiple formats, and deliver criticism kindly. |
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Keeping Your Software Testing Abilities Relevant Today, Tomorrow, and Beyond Development and product teams have embraced agile and DevOps. What can testers do to keep up with their development peers? Here are some ideas about what testers can learn, what skills we can add, and what processes we can start doing in order to continue delivering quality today, tomorrow, and further into the future. |
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Thinking of Changing Jobs? Consider These Points First There are certainly valid reasons to look for a new job. In fact, it may be that you can achieve some of your career goals only by switching jobs. But in considering the right and wrong reasons for changing jobs, it’s important not to see the current job as no good and some unknown future job as the “perfect solution.” |
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How to Earn Trust in the Workplace If you’re starting a new position, taking over a team, transferring to a new department, or simply doing your job every day, you can accomplish more and accomplish it faster if people trust you. There are several outside factors that influence whether people find you trustworthy, but here are some you can control. |
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What’s Your “Size” of Agile? There are approaches to agile that sound great on paper, but will they really be the best choice for your team in practice? Instead of standardizing on any form of agile, think about the results you want. Why not create the environment that works best for you? There's more than one way to do agile. |
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Managing the Turbulence of Organizational Change In times of major change, particularly organizational change, it's normal for people involved to experience turbulence, including anxiety, anger, or uncertainty. If you’re overseeing a change, how you communicate with those affected can significantly decrease—or increase—the duration and intensity of that turbulence. |
