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Bringing Empathy into Quality Engineering Testers have always been advocates for the end-user. But there are now more opportunities to be that advocate, including emotional intelligence-based testing and role-based testing, which form a critical part of empathetic testing. Building empathy into our software engineering process ends up benefiting everyone. |
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Before Rolling Out Products, Walk a Mile in Their Shoes Beyond focus groups and surveys, different paths lead to uncovering ways to delight your customers. It is important to recognize the problems, challenges, wants, and needs of people. “Before you criticize someone, walk a mile in their shoes” is also good advice for rolling out products. |
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4 Reasons Your Company Should Hold a Developer Hackathon Hackathons, where developers meet up to do some collaborative programming, are a great venue for problem-solving and creativity. They give employees the potential to get ideas out there that could pay off big, work the bugs out of new technology, and increase morale—and, best of all, they can be held anywhere. |
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Raspberry Pi's Latest Compute Module: CM3+ They say all good things eventually come to an end. The Raspberry Pi Foundation announced the latest and last iteration of the Raspberry Pi Compute Module series: Compute Module 3+ (CM3+), designed for industrial applications and digital makers. |
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The Challenges with Open Source Software Using open source software is all the rage these days, and for good reason. Often teams don’t have the budget to purchase commercial tools, and without an open source solution, their productivity suffers. But open source is not a panacea. There are some challenges that can hit you hard if you aren’t careful. |
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Use Silence as a Powerful Tool to Get Feedback If you want feedback from your users, sometimes the best technique for gathering information is staying silent. After someone responds to your question, instead of continuing the conversation, just pause. This encourages the other person to keep talking, and that's when you may get the most valuable information. |
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Who Should Be Doing Automation Work? Testers often look at automation work as the next career step after manual testing. Automation work has more visibility at the project level, and people who do this work usually also tend to have a little more social status. But Justin Rohrman makes a case for why testers shouldn't be the ones doing automation work. |
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Why State-of-the-Art Technology Needs Art and Tech There’s a longstanding, often passionate debate about art versus design and what separates the two. Now, many advocate that technology presents yet another creative medium, and silos are being torn down as art, design, and technology are increasingly entwined. |
