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That’s a Great Idea! Let Me Get Back to You… Being responsive to customer needs and desires is not a bad thing—the decision to accept, reject, or defer a change is something that should be considered in light of the consequences of the delay. |
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The Cost of Running Late Projects exceed their predicted schedules for many reasons. The cost consequences of some delays are obvious, but some are subtle. Knowing the expected costs of delays is vital to supporting informed decision-making. |
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