Many organizations are reluctant to introduce new tools or technologies, or even to update existing ones. The reason is often framed in terms of risk management, but agile teams already have the tools to manage the risk of change: testing and experiments. These approaches together eliminate gaps in risk identification.

If your project team suffers from misunderstandings or squabbles, it may be valuable to designate an observer role. This person would sit back and pay attention to whether there are patterns of miscommunication, interruptions, or conflicts that those in the conversations may not notice, helping resolve problems.

In traditional agile approaches, retrospectives are valuable to team improvement. However, when teams encounter organizational issues beyond their control, such as project structure, interorganizational communication, or resources, it's more difficult. Here's how to expand continuous improvement to the whole company.