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How to Achieve Better Internal Communication Our methods of communicating are often on “autopilot.” Being more mindful of when and how we communicate can eliminate problems and strengthen internal relationships. There are several things that can be improved or implemented to increase trust and effective communication on any business team. Here are some ideas. |
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5 Actions to Create a Work Culture Safe for Innovation People tend to thrive in environments where they feel safe. Company leaders have the opportunity to help engineer a generative culture, where team members feel secure, supported, and trusted to think creatively and innovate. Here are five actions leaders can take to create and nurture healthy working environments. |
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Don’t Let “Try It Now” Impede Your Test Initiative Sometimes environmentally based issues arise that impede your ability to access or test the software. Rather than addressing the problem methodically, as with defects, testers often attempt to solve it on their own. Here's why entering the problem into the defect-tracking database is a more efficient way to solve it. |
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Why Project Managers Need Exceptional Writing Skills The project manager’s role is to ensure the project is done efficiently and effectively. The modern project manager needs to have great communication skills to convey the essentials of the project, and most of this communication is done through writing. Here are some examples when good writing skills will help. |
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5 Skills That Make a Great Manager When it comes to being a great people manager, the tried-and-true methods continue to be the most effective. Listening to employees, leading by example, and focusing on results will set you apart. Read on to learn why these skills—and a couple more—can make all the difference between a good manager and a great manager. |
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How to Give Tough Feedback It's not easy to give tough feedback. But delaying, withholding, or sugarcoating critical feedback is ultimately a disservice—to the individual, the team, and the work involved. Giving timely, constructive feedback is one of the most important roles of any manager. Here’s how to handle these delicate situations. |
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Making Testing Work within Your Sprints A common problem for Scrum teams is having a good understanding of what work is complete by the end of the sprint. Teams often end with a few items coded but not fully tested, but since the goal of a sprint is to have a deliverable increment of work, skipping tests isn’t a good idea. Here's how you can fit them in. |
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The Black Swan Myth Actually Devalues Expertise People love to hear how someone with no formal training solved a problem that stumped experts because they weren't tainted by years of experience. These "black swan" stories are the exception, though, not the rule, and they can be dangerous because they trivialize hard work and study. Most times, you want an expert. |
