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The Value of “What’s Unique about” Questions in Information Gathering A highly effective angle for drawing useful information from customers is the “What’s unique about…?” question. What’s unique about this problem? What’s unique about your current process? What’s unique about your company? You're likely to get a deeper understanding of what your customer wants. |
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Applying Emotional Intelligence to Your Testing Is software testing an emotional activity? Think about the range of emotions we feel when undertaking our role. What emotional intelligence tries to teach us is how to identify and respond to these emotions in the most productive way possible. Read on to learn how to use emotional intelligence. |
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Does Experience Really Matter? Two of the most high-profile executive appointments recently were Satya Nadella as CEO of Microsoft and Vishal Sikka as CEO of Infosys. Both organizations put their trust in first-time CEOs, which leads us to question: Does experience really matter in today’s business world? |
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The Perfect Recipe for STARWEST Much like a great recipe, the STARWEST conferences have added a dash of this and a pinch of that over the years so our attendees have the best learning experience we can provide. Let’s take a look at who the chefs are and what they do to cook up a successful conference like STARWEST. |
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You Can Develop Executive Presence—at Any Level Although executive presence is something executives should have for success, it’s a demeanor people at all levels can benefit from acquiring, both to be effective in their current positions and to advance. Read on to find out what qualities entail executive presence and how you can cultivate them. |
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Understanding the Mix of Traits That Could Make You More Successful Most of us look at optimism and pessimism as purely black or white: Optimism is always good, and pessimism is always bad. A new angle adds another dimension, where you identify as either credulous or skeptical. Could knowing "your pair" help you better achieve your work objectives? |
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Industry Leaders as Teachers in Higher Education Institutes of higher learning are bringing in leaders from certain industries as visiting professors or guest lecturers. This helps provide unique, on-the-job perspectives to the curriculum. One recent example is Microsoft's Steve Ballmer, who will be a valuable addition to Stanford's MBA program. |
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Are You a Bad Boss? Here’s How to Know If reading articles about how to be a good boss were all it took to be one, there wouldn’t be so many articles about how to survive a horrible boss. The trouble is that the bad bosses usually don’t know they’re bad. But there are clues. Read on to see if you exhibit any of these bad-boss behaviors. |
