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Industrializing Testing Services for SaaS Products Software as a service is a key component today of every enterprise application outsourcing strategy. Smart testing with the right blend of depth and speed is the cornerstone of successfully testing SaaS applications. Reap the benefits of SaaS products by creating an effective, reusable strategy. |
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Integrated User Experiences: Let Your Product Market Itself A new idea being implemented in software is engineering marketing elements into the product itself. When a suite of products is developed, the right levels of touch points, integration, and cross-collaboration are built right in. This can mean lower marketing costs and higher end-user results. |
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Is Environment Maintenance a Detriment to Product Delivery? In the rush to build more, faster, many companies spend more time on environment maintenance and less time on actual product learning and validation. Joel Tosi argues that instead of rushing into automation and virtualization, start by rethinking your approaches to your environments and testing. |
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Evaluating Your Risks before Moving Data to Cloud Storage When companies move services to the cloud, security concerns don't disappear by transferring management to the cloud service provider. It's smart to familiarize yourself with what security controls the service provider has in place first, and to have ways of auditing those protocols as you proceed. |
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How Technology Is Changing the Air Travel Experience Several developers are working on creating a personal flying experience for frequent travelers, helping them save time and fly hassle-free. These solutions charter private jets for their members, letting them bypass airport parking and security lines. What will it take to get them off the ground? |
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The Google-fication of Uber We have Uber to thank for a new way to describe any job performed by part-time, temporary workers who are hired or dispatched via an app. There is an “Uber” for a wide array of jobs, and the list keeps growing. This story looks at some of them—and at whether this business model will keep growing. |
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Mobile Users Eager to Share Data, but Require Security and Ownership The Microsoft Digital Trends 2015 report shows that people’s attitudes toward digital and connected devices have changed significantly since just two years ago. Previously, users wanted to be more anonymous. Now, the idea of putting yourself out there isn’t nearly as frightening. |
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Two Tales of Sloppy Service (and Their Very Different Outcomes) This story details two tales of sloppy service—but they have very different endings. In one case, the company representative refuses to acknowledge error or make up for inconvenience, but in the second, the rep apologizes and goes above and beyond to make it up. Which do you think retains customers? |