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Helping Introverts and Extroverts Work Together The personality tendencies of extroversion and introversion concern where people get their energy, and this is key to understanding how coworkers can perceive—and sometimes misinterpret—each other’s behavior. If the introvert-extrovert dynamic poses challenges, consider discussing these differences as a team. |
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How to Deal with Coworkers' Irritating Behaviors like an Adult Annoying behaviors are amplified in an office due to close quarters and personal preferences. No one likes to have an awkward conversation—especially when it’s with someone you have to face every day—but if a coworker's behavior is driving you up the wall, be a grown-up and let them know. Here's what to say. |
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5 Tips for Mentoring Future Mentors Being a mentor is a big responsibility. It becomes a greater one when the person you're mentoring is set to become a mentor to someone else. What advice would you impart to your mentee? What do you wish you'd thought of when you were starting out as a mentor? Payson Hall distilled his experience into five principles. |
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Looking beyond the Tester-to-Developer Ratio Many companies have some notion of an ideal tester-to-developer ratio, or the number of testers they need for every certain number of developers. It may seem like a superficial standard, but it's rooted in a very real need to understand staffing requirements and budgets. Let's dig deeper into the team balance. |
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If You Want Training to Take, Explore Experiential Learning People typically think of training classes as passive activities, where the instructor talks and the others listen. But experiential learning, where you learn through hands-on activities and then reflect on the experience, often gets the lesson to stick in people's brains better. Consider using interactive lessons. |
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Communicating to Customers That You Care How can you communicate caring to your customers if your job doesn’t lend itself to demonstrating in person how hard you’re trying? Fortunately, showing evidence of caring is not about scurrying around; it’s about interacting with customers in a way that says you’re listening to them and taking their needs seriously. |
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The Importance of People in Software: A Tribute to Jerry Weinberg Gerald Weinberg's work inspired many to be better engineers and better leaders. Although he’s no longer with us, his message about the role of people in building quality software lives on in his writings and in those who have learned from him. Here, Steve Berczuk recalls some of Jerry Weinberg's most influential books. |
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16 Questions to Assess Your Response to Major Change If your responsibilities include guiding others through major change, you might find it instructive to assess your own behaviors and response to change. The sixteen questions here can help you do just that. You can also use these questions to facilitate a discussion with your team about a current or upcoming change. |
