In traditional software processes, test managers are responsible for all management aspects of their team. Agile, however, is self-directed, so teams handle all the usual duties. Still, there is a role for test managers in agile, and it’s much more strategic than it was before. Here are the opportunities for the role.

Creating environments at work that acknowledge that failures will happen—and supporting the efforts team members make to recover—can help your organization become more effective. You cannot predict every challenge, but by embracing risk and providing opportunities for people to experiment, you can be more productive.

The first step in any significant software procurement is to assure there is a clear definition of the business problem being solved. If you don’t know what you want, you aren’t prepared to negotiate for it, so you'll end up with a system or tool that isn't what you need—and you'll likely be disappointed at delivery.