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What Does Effective Communication Really Mean? The ability to communicate effectively is not just nice to have, but a must-have for many IT positions. Still, the term “communication skills” is vague, and it’s reasonable to ask what it actually entails. Think about making a list of communication skills to use when evaluating job candidates—or job hunting yourself. |
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4 Ways to Restore Purpose to Your Daily Scrum The daily scrum was created to help the Scrum team meet its sprint goal. Unfortunately, answering the three daily questions can turn a synchronization and planning meeting into a status report. Here are four ways to make sure your team members are collaborating about their work and are ready to tackle the next day. |
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Growing Generalized Specialists on an Agile Team A generalized specialist is not a jack of all trades. It is an individual with deep knowledge in a particular specialization who also has learned to be productive in other team roles. Here are some tips on how to grow generalized specialists on your team in order to maximize your team's productivity potential. |
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Designing an Office to Nurture Innovative Agile Development Teams Agile software development is a collaborative activity in many ways, but it also requires quiet time. While open office spaces foster communication and collaboration, it's still important for a workspace to have areas where people can buckle down and work. What is the best office configuration to nurture innovation? |
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To Improve Agile Teamwork, Think about the Individuals Given the emphasis on teams, it can be easy to forget that agile has the value of individuals and interactions as a central principle. As much as an effective team dynamic is what makes Scrum work, teams are composed of individual people, and it’s important to acknowledge each person's role and to express appreciation. |
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The Balance between Being Stealth and Being Public during Product Development While end user data protection is important from a business to customer perspective, businesses themselves have their share of data protection problems. Organizations need to find the balance between being in a stealth mode and being too public during product development. |
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Develop Stronger Client Relationships through Empathetic Action There’s a big difference between simply saying "I feel your pain" and displaying evidence of empathy. When dealing with clients' complaints and issues, do more than try to understand what they're going through. Aim to communicate early, often, and with sincere concern. It will improve the situation for them—and you. |
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The Digital Transformation: Turning Lead into Gold For years, IT has been seen as support for organizations’ primary internal functions. But IT can enable revolutionary processes—processes that generate revenue, rather than just consume it, and create innovation, helping organizations remain relevant and competitive. How can you transform this idea of lead into gold? |
