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Building a DevOps Army As you scale DevOps, you need more team members who understand the fundamentals. You could bring in external folks, but they're expensive and in short supply, so start building your DevOps army now by training existing employees. Here's what testers, developers, and IT operations professionals each need to know. |
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Seeking Feedback the Right Way Receiving negative feedback can be uncomfortable. You may immediately get defensive. But to grow personally and in your career, you need to be able to receive feedback—both good and bad. Here's how to recognize the three types of feedback you will get, and know how to solicit it and respond to it in the right way. |
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Leadership in a Time of Crisis There’s an old saying that leadership is defined by what a leader does in a crisis. The current COVID-19 situation is such a crisis for every business. Whether you lead just yourself, a team, a line of business, or an enterprise, now is the time to step up and be a leader. Here's how to do that when times are tough. |
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Absentee Leadership: The Worst Kind of Manager Absentee leaders are managers who are physically present but psychologically absent. They are incompetent and disengaged, to the extent that they don't support their teams adequately. If you have an absentee manager (and don’t have the luxury of seeking another position), here's how you can try to handle the situation. |
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Making (and Keeping) Project Risk Visible Project managers recommend how much should be invested to address various risks based on their understanding of project context, but the final decision about what to do and when those efforts are sufficient belongs to the sponsor. Risk management requires executive input, so sponsors need to see all risk data you have. |
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Scrum Roles, Goals, and You The Scrum Guide specifies that there are three roles: product owner, developer, and ScrumMaster. It’s essential that a Scrum team have each of these roles to help it work well. But depending on how you implement the roles, you may end up hurting rather than helping your Scrum process. Focus on goals, not job titles. |
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The Problem with the People-Management Bell Curve Conforming team performance evaluations to a tidy bell curve is a simple, quantitative solution to the challenging problem of rating employee performance. However, it doesn’t work. It’s unrealistic (not to mention counterproductive) to force-fit employee evaluations to the curve when that doesn't reflect their work. |
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One-on-Ones: A Framework for Feedback Regular one-on-one meetings between a manager and employee are a forum to provide safe, timely feedback. They can be short or longer, but you should discuss successes, challenges, and how to improve. Having a framework for the conversation helps you make sure that the meetings don’t routinely become chat sessions. |
