Absentee leaders are managers who are physically present but psychologically absent. They are incompetent and disengaged, to the extent that they don't support their teams adequately. If you have an absentee manager (and don’t have the luxury of seeking another position), here's how you can try to handle the situation.

Ensuring that quality is advocated for at every step along the lifecycle can be tough. One easy response is, “Quality is everyone’s job”—after all, whole-team accountability is a key tenet of agile. But what does this really mean in practice? What approaches and roles help us embrace a culture of quality engineering?

“Process” is a word that seems to have a lot of baggage. Depending on whom you ask, process is either essential to delivering value, or something that gets in the way. But this is the wrong way to frame the issue. A process is not inherently good or bad; it's how you use it, and whether it's right for your situation.