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Make It Easy for Your Customers to Provide Feedback The way some organizations request feedback ensures they don’t get much of it. If you really care about what your customers think of your product or service (and you should), you need to ask for feedback soon after the customer's interaction, give them time to respond, and allow space for their thoughts. |
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3 Benefits of Collecting User Feedback Early With agile software development, users are involved from the very beginning and are provided a minimum viable product to critique. A QA tool can be used to gather and organize user feedback while planning the next move. Sanjay Zalavadia highlights the benefits of collecting feedback early. |
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Quality Checks to Address Before, During, and After Cloud Migration While it is a no-brainer that most organizations have either migrated to or are considering a move to the cloud, the stakes for cloud providers and consumers are quite high. Mukesh Sharma details some quality checks to address before, during, and after cloud migration to ensure a smooth transition. |
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Bringing the Value of Your Test Automation Efforts Front and Center Once you’ve adopted test automation, you should determine whether it’s actually yielding the expected benefits—and you’ll want to keep these benefits visible to stakeholders to reinforce the value. A metrics dashboard aligned with the organization goals and business objectives shows you're on the right track. |
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Is Cloud Computing Taking Over the Tech Industry? Undoubtedly, cloud computing has been one of the largest paradigm changes the technology industry has seen during the last decade. Players both big and small are making investments to gain market share, and news items related to cloud computing are increasingly omnipresent. |
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Staying Competitive in Software Testing In today’s global economy, staying competitive may be more important than ever. Three ways to contend are by focusing on price, niche (addressing a particular group’s needs), or differentiation (doing things better in some way). Which tactic you choose could make all the difference for your software team. |
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Building a Business Case for Automation in Your Software Lifecycle To remain competitive, organizations should consider implementing a well-integrated set of automation capabilities—not just for testing, but across the entire lifecycle. Making the investment might take some convincing, so here are some questions to ask in order to assess the potential benefits of automation. |
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When It Comes to DevOps, You Have to Start Small It’s never easy instituing a new methodology or practice into your team. If you want DevOps to be a major focus in order to improve communication and collaboration between development and operations, you can’t just make that happen with the wave of a wand and a couple of key buzzwords. |