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How to Manage Effectively during a Company Crisis Regardless of the size and scope of a crisis, any hope of resolving it quickly is made worse by something that often happens: when those in charge handle the situation poorly, such as going into denial, blaming others, or trying to resolve the situation secretly. Here's how you should deal with a company crisis. |
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Rebuilding Your Test Strategy If testing is taking awhile and a lot of bugs are getting into production, it's a good idea to review your entire test strategy. Spend some time understanding the current process and what testing is happening through the dev process—not what is outlined in a process wiki, but the work that actually happens. |
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Solving Problems and Seeking Solutions on an Agile Team While teams are composed of individuals, all of whom solve problems and make decisions, people on consistently successful teams understand that they can be more effective when the focus is on the team, not the individual. Making the best decisions collectively delivers the most value to customers in the long run. |
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Top 10 TechWell Insights Stories of 2018 Many teams are embracing new practices, and several of last year's most-read stories reflect that, with topics such as AI, DevOps, and continuous testing. But it looks like lots of teams also want to get back to basics, because guides to tried-and-true agile and testing methods also ranked high. Check out the roundup. |
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5 Engaging Slack Communities for Software Professionals People all over the world can connect, ask questions, and share knowledge in real time in specialized Slack communities, including in niche channels for specific topics. Of course, there are a wealth of technology- and software-related Slack workspaces out there. Here are five communities that stand out. |
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Failing to Staff Turnover: A False Economy If a team member leaves without notice, it slows down a project and puts stress on everyone else as you wait for a replacement. There's not much we can do with surprises, but why don’t we do a better job of planning for those we know are going to leave? Building in some overlap for knowledge transfer should be a given. |
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To Serve Clients Better, Learn Their Perspective If your goal is to improve service delivery to your customers, it's a good idea to ask for and incorporate input from those very customers. Invite your clients to outline priorities, get clarification on points that confuse them, and vent frustrations. They'll appreciate being heard, and you'll both learn a lot. |
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3 Ideas to Prevent ‘All Talk and No Action’ Meetings When many people are speaking in a meeting but it never translates into meaningful actions later on, it can leave us frustrated. But with some planning and collaboration, we can facilitate ways to make it easier for people to communicate better. Here are three ideas for a little less conversation, a little more action. |
