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How to Offer Help in a Way That’s Actually Helpful When you see a coworker who’s stuck or upset, it’s natural to ask, “What can I do to help?" But this can be the wrong thing to do because the question, though well-intended, is too vague. It puts the burden on someone who is already stressed to identify the possible ways you might help. Here's what you can do instead. |
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Make Time for Learning with Deliberate Practice As software professionals, we need to work continuously to improve our skills. But two common challenges are how to best work to improve, and how to find the time to learn when we’re busy. The answer is deliberate practice—practice with a clear goal and defined measures for success that pushes your usual boundaries. |
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The Key to Avoiding Procrastination If you have a task you've been putting off, dividing it into small chunks is a good idea. But the real key to overcoming procrastination is just getting started. Once you begin, you’ve built momentum and are likely to keep going, doing a little more until you’ve made good progress—and maybe even completed the job. |
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Make a Point of Appreciating Others—and Yourself Offering appreciation is an easy yet powerful way to acknowledge a coworker’s efforts. It’s one of the best ways to say thank you. There are many ways to show appreciation, including verbally in person, over the phone or by email, or writing a note. And while you're at it, reflect on what you appreciate about yourself. |
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What’s Our Job When the Machines Do Testing? It’s a safe bet that testing jobs won't be taken over by machines anytime soon. However, those of us in the test industry would be wise to heed cross-industry applications of analytics and machine learning and begin staking out the proper role of the machine in our testing domain. What could AI mean for testing? |
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The 5 Levels of Listening: Which Does Your Team Practice? The ways we listen—and not listen—are detailed in the Five Levels of Listening model, which goes from most distracted to most focused. Ideally, we’d all practice the fifth level: empathic listening, where we try to understand what matters to the person who is speaking, delaying our problem-solving and responsiveness. |
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Becoming a Charismatic Leader Charismatic leaders can accomplish some things that may be more difficult for leaders who aren’t charismatic: They can sell the vision in a way that makes people buy into the possibilities. They can inspire people to do their best and thereby achieve results that other leadership styles can’t do as readily. |
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Security Is Critical, So Why Don’t We Take It Seriously? Once you move into banking applications or anything related to healthcare, it becomes more and more important for developers and testers to guarantee that all the data they’re gathering from their users is locked behind the biggest, most bulletproof safe you’ve ever seen. |
