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Are You Problem Solving When You Should Try Problem Managing? Usually in our projects, our goal is problem-solving. We find the root cause of a problem and experiment until we eradicate it. But is solving always the right path? Sometimes, our problems are temporary and only require a patch. In those cases, problem managing is probably the better choice. |
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Apply Design Thinking and Agile Principles to Your Life Changes The challenges people face when trying to make changes in their lives are similar to those faced by engineers and designers when developing novel products. Using design thinking, you can learn to work within limits, see how the choices you make affect your situation, and iterate until you find your direction. |
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It’s Time to Evaluate Your Annual Performance Reviews While annual performance reviews can add value when done right, they are often done in a way that does more harm than good. A helpful alternative to an annual review is more frequent feedback that focuses on successes in addition to areas for improvement. Reviews should be motivational and constructive. |
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Tips for Writing a First (or Second or Third) Draft Whether you’re writing for personal or professional purposes, a one-pager or an entire book, it's important to write several drafts. The initial draft doesn't have to be brilliant. It's simply raw data, and you’ll progress faster if you write it quickly so that you get out your ideas. Read on for more tips. |
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5 Questions to Ask in a Project Review Project managers often dread doing reviews, but they're necessary to make sure the project is on the right track. Progress can be affected by unclear definitions, risk, schedules, and cost, so it's important to evaluate whether the project manager, sponsors, and team members are all on the same page. |
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Shorten Your Feedback Loops to Build Better Software, Faster When we have short feedback loops, we are still in the moment for that feature. We still have the context. The longer the feedback loop, the less likely we are to still have all the context for the feature because we are on to the next piece of work. How long are your feedback loops? Can you shorten them? |
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How Group Norms Enable High-Performing Teams Group norms are the traditions, behavioral standards, and unwritten rules that govern how a team works together. They can be implied or openly acknowledged, but establishing a consistent way the team functions helps the individual members focus less on their own preferences and more on what works best. |
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Make It Easy for Your Customers to Provide Feedback The way some organizations request feedback ensures they don’t get much of it. If you really care about what your customers think of your product or service (and you should), you need to ask for feedback soon after the customer's interaction, give them time to respond, and allow space for their thoughts. |