People all over the world can connect, ask questions, and share knowledge in real time in specialized Slack communities, including in niche channels for specific topics. Of course, there are a wealth of technology- and software-related Slack workspaces out there. Here are five communities that stand out.

If your goal is to improve service delivery to your customers, it's a good idea to ask for and incorporate input from those very customers. Invite your clients to outline priorities, get clarification on points that confuse them, and vent frustrations. They'll appreciate being heard, and you'll both learn a lot.

There’s a common misperception that productivity implies getting more things done all at once. But it really means getting things done persistently at a moderate pace. You also don't need to change your routines drastically to be more productive. Even small changes can make a significant impact—like these five tips.