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How to Offer Help in a Way That’s Actually Helpful When you see a coworker who’s stuck or upset, it’s natural to ask, “What can I do to help?" But this can be the wrong thing to do because the question, though well-intended, is too vague. It puts the burden on someone who is already stressed to identify the possible ways you might help. Here's what you can do instead. |
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3 Must-Read Books for a Good Agile Foundation If you are searching for agile knowledge, there are many books outside the current literature that may enlighten you. Some discuss the underpinnings of concepts we consider agile, while others are contemporary business books that present compelling ways to use agile effectively. Here are three Jeff Payne recommends. |
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Make Time for Learning with Deliberate Practice As software professionals, we need to work continuously to improve our skills. But two common challenges are how to best work to improve, and how to find the time to learn when we’re busy. The answer is deliberate practice—practice with a clear goal and defined measures for success that pushes your usual boundaries. |
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The Key to Avoiding Procrastination If you have a task you've been putting off, dividing it into small chunks is a good idea. But the real key to overcoming procrastination is just getting started. Once you begin, you’ve built momentum and are likely to keep going, doing a little more until you’ve made good progress—and maybe even completed the job. |
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Elevate Code Quality by Integrating Testing and Development Pair programming generally involves two programmers working on a single change from start to finish. You can augment this pattern by adding a test specialist, so you can test-drive feature changes first and the tester can ask questions and guide test and code design. What you get is quality built in from the start. |
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What’s Our Job When the Machines Do Testing? It’s a safe bet that testing jobs won't be taken over by machines anytime soon. However, those of us in the test industry would be wise to heed cross-industry applications of analytics and machine learning and begin staking out the proper role of the machine in our testing domain. What could AI mean for testing? |
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The 5 Levels of Listening: Which Does Your Team Practice? The ways we listen—and not listen—are detailed in the Five Levels of Listening model, which goes from most distracted to most focused. Ideally, we’d all practice the fifth level: empathic listening, where we try to understand what matters to the person who is speaking, delaying our problem-solving and responsiveness. |
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The Spectrum of Negotiation: Using the Right Skills for the Context Negotiation occurs on a spectrum, and different tactics apply in different situations. For instance, you’d treat a one-time transaction differently from an ongoing client relationship you want to nurture. Have you developed effective negotiating skills? Are you applying negotiating skills appropriate for the context? |
