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The Importance of "Occasional User" Requirements Occasional users are likely to go back to more traditional, offline methods if the online equivalent isn’t immediately intuitive. There is little benefit for taking time to learn the system—as they’ll only be using it occasionally. This could impact the business case for moving a process to the web. |
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Using Crowd Wisdom as a Marketing Tool Crowdsourcing in its various forms has become a powerful technique used to connect with the end users and community, to engage with them, and to leverage their wisdom. While each form is powerful in its own right, crowd wisdom is becoming an important and inevitable marketing tool. |
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Not in the Mood: Why Emotion Prediction Software Will Annoy Many Once you get over the cool factor of all the really neat things that can be done with emotion prediction software, you start to wonder just how much companies—specifically retailers—will use this information to gain access to not only your money but also your actual emotions and moods. |
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Managing "But We Need This" Requests from Stakeholders Product owners are constantly beset with a continuous stream of requests for the urgent, the important, and the marginal. The assumption implicit in such requests is that there is room for more of the "but we need this" requests to be filled. |
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Identify the Essence of the Test to Reduce Automation Costs Do you want to improve the readability of automation tests and make them easier to maintain when code or requirements change? Then you need to take a step back from the automation code itself and focus on what software consultant Dale Emery calls the “essence of the test.” |
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How Requirements Can Help Avoid Project Failure and Waste Studies and experience show that higher quality and better value solutions are achieved by projects that attain a thorough and unambiguous understanding of business and user requirements. Adrian Reed looks at how requirements can help avoid project failure and waste. |
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What Is Happening to Apple? Joe Townsend explores what is happening to Apple and why IT professionals should care. We can all learn a lesson from Apple’s success—and its failures. If we are complacent in our jobs as testers and configuration managers, our “personal stock” will drop dramatically. |
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Ask Questions and Observe Language to Find State Transitions Bugs that peek out during a window of vulnerability can make us think we’ve been outsmarted. But in their sleuthing bag testers have a powerful tool that can surface such issues: state modeling. Bonnie Bailey describes how to ask the right questions and observe language to find state transitions. |
