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Seeking Feedback the Right Way Receiving negative feedback can be uncomfortable. You may immediately get defensive. But to grow personally and in your career, you need to be able to receive feedback—both good and bad. Here's how to recognize the three types of feedback you will get, and know how to solicit it and respond to it in the right way. |
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Is There a Place for Pranks in the Office? Some people think pulling pranks in the office is the height of hilarity. But they should remember that what they view as funny may not be viewed that way by those on the receiving end. There are many opportunities in the workplace for a joke to backfire. Before you think about pulling a prank, think it through. |
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Leadership in a Time of Crisis There’s an old saying that leadership is defined by what a leader does in a crisis. The current COVID-19 situation is such a crisis for every business. Whether you lead just yourself, a team, a line of business, or an enterprise, now is the time to step up and be a leader. Here's how to do that when times are tough. |
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Aging Gracefully in QA Employee churn is inevitable in every industry, and positions are being filled by fresh young faces all the time. Instead of becoming worried or insecure, senior team members should embrace their new status as someone to be looked up to for experience, lessons, and mentoring abilities. Here's how to do that in QA. |
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Is the Problem with Your Agile Tool, or How You’re Using It? While using index cards and a wall can function just fine as a kanban or Scrum board, issue-tracking tools such as Jira can make it easier to manage a backlog, especially with a distributed team. But these tools are more complex to use and can add their own overhead to the process. You need to keep things simple. |
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Absentee Leadership: The Worst Kind of Manager Absentee leaders are managers who are physically present but psychologically absent. They are incompetent and disengaged, to the extent that they don't support their teams adequately. If you have an absentee manager (and don’t have the luxury of seeking another position), here's how you can try to handle the situation. |
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Making (and Keeping) Project Risk Visible Project managers recommend how much should be invested to address various risks based on their understanding of project context, but the final decision about what to do and when those efforts are sufficient belongs to the sponsor. Risk management requires executive input, so sponsors need to see all risk data you have. |
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Good Process, Bad Process “Process” is a word that seems to have a lot of baggage. Depending on whom you ask, process is either essential to delivering value, or something that gets in the way. But this is the wrong way to frame the issue. A process is not inherently good or bad; it's how you use it, and whether it's right for your situation. |
