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Develop Stronger Client Relationships through Empathetic Action There’s a big difference between simply saying "I feel your pain" and displaying evidence of empathy. When dealing with clients' complaints and issues, do more than try to understand what they're going through. Aim to communicate early, often, and with sincere concern. It will improve the situation for them—and you. |
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Agile Testing Shouldn’t Change Based on Team Size It’s important to note the more collaborative nature that agile encourages for every single member of the team—not just the testers. Sure, testers might have to adopt the most new skills if they hope to make things work at this new pace, but product owners and developers can’t just rest on their laurels. |
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How to Make Agile Work for Your Specific Team Taking a step back, being honest about your strengths and weaknesses, and then using agile concepts to make yourself better is smarter than simply copying another team's structure. Agile can be your base, but don’t let trends that work for your competitor dictate the core of your software development. |
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Catch Small Failures Early with Agile Practices Agile is designed to keep failures small and manageable. It’s essential to be able to talk about small failures and ways to improve during the retrospective so that the teams can advance their agile practices. If your teams can’t talk about their small failures openly, there is a great risk of bigger troubles soon. |
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Can Remote Workers Ever Really Make Effective Agile Teams? As the Agile Manifesto states, agile teams should value individuals and interactions, and traditionally, this implies being in the same room. While technology makes collaboration at a distance more viable, some feel that collocation helps with delivering quickly. Can remote workers ever make effective agile teams? |
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Want to Be a More Effective Leader? Conduct a Listening Tour Leaders who are moving into a new position should hold what’s called a listening tour. This lets the person doing the touring hear what’s on the minds of subordinates or team members. It helps a new leader get the lay of the land while also allowing the people they’ll be leading to express their thoughts or concerns. |
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What’s in the Summer 2017 Issue of Better Software Magazine It can be a challenge to develop software solutions on a variety of operating system platforms. Browser-based apps support some degree of platform independence with HTML 5, but web apps aren't usually as robust as desktop apps. Our cover story removes the mystery of how to create apps for both Windows and macOS. |
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Should the Size of Your Company Change the Way You Test Software? One aspect that gets a lot of play in software is the size of your testing team. But whether you’re working at a major corporation with a massive testing team or a start-up that’s just looking to release a small financial app, the size of your company shouldn’t radically alter your testing strategy. |
