The rise of AI in software development brings efficiency and innovation, but raises concerns about maintaining a human-centered approach. The key is to find a balance where AI tackles repetitive tasks, freeing up human developers to focus on creativity, empathy, and user-centric design.

The role of IT professionals is to help users get the most value from their systems. If IT systems aren’t working efficiently or correctly, it isn’t just an “IT Problem” and the nice folks in IT can’t solve it effectively without user participation.

IT managers often begin their careers as engineers, problem solvers, and innovators.  If you are a technical person who aspires to a management role you must learn to embrace and work with budget and priority constraints.