People typically think of training classes as passive activities, where the instructor talks and the others listen. But experiential learning, where you learn through hands-on activities and then reflect on the experience, often gets the lesson to stick in people's brains better. Consider using interactive lessons.

When you hire a consultant, they may appear to have a wealth of experience and knowledge—and may actually have it. But accepting their advice without question is dangerous. Here are some good practices to keep in mind when you're receiving advice, including asking questions, exploring alternatives, and analyzing risks.

Did you ever say to yourself, "What a brilliant idea! How did they come up with that?" One school of thought holds that the best "aha" moments take place when someone’s alone. However, another theory—shared by organizations such as NASA and LEGO—is that a problem shared is a problem solved.