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Is Your Culture about Responsibility or Blame? When things go wrong, it can be helpful to understand what happened and who was involved. However, all too often organizations (and the managers within) confuse responsibility with assigning blame. The former is essential for improvement. The latter works against an effective, collaborative, productive culture. |
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Beware of Success Stories The tendency to look back and think you know what contributed to a success is called survivorship bias. It occurs when you make a decision or take some action based on past successes while ignoring past failures. That's why it's important to approach reports of successful projects with a healthy dose of skepticism. |
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Trusting Your Data: Garbage In, Garbage Out Poor quality input will always produce faulty output. Improper validation of data input can affect more than just security; it can also affect your ability to make effective business decisions. Bad data can have impacts on how you make quantitative decisions or create reports, if you can’t trust the data you receive. |
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Superior Leaders Ask the Tough Questions Inspiring quotes can be motivating, but there's more to good leadership. New leaders may feel compelled to find clever and memorable things to say, when in reality, they should probably focus less on what they’re saying and more on what they’re hearing. The best leaders ask good questions and listen to the answers. |
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Great Testing Comes from Great Questions Testing is all about gathering information, and the most direct way to gather information is by asking questions. The more questions we ask (tests we perform), the more answers we receive (information we gain). But some questions are harder than others and require more human involvement. Let automation handle the easy! |
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Coaching Senior Management to Be Agile Embracing an agile mindset isn’t always easy, and it can be especially difficult for senior managers who spent most of their careers working in more traditional development methodologies. By trying to speak the same language and demonstrating successful self-organization, teams can help senior management become agile. |
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A Software Testing Primer When development teams are pressed for time or budget, testing is often the first activity squeezed out. But testing will actually save you money in the long run. This story gives the basics of why it's crucial to test early and often, the types of testing you should perform, and how to get proactive against bugs. |
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Testers Must Use Team Connections to Enable Quality The quality team has the greatest reach in its visibility and ability to connect with all other engineering and non-engineering teams. For a tester to realize their fullest potential, they need to acknowledge and leverage this reach by communicating and collaborating with all other teams to create the best product. |
