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Beware Confidence Masquerading as Competence Self-confidence is essential to tackling difficult problems. Where we need to be careful is not being falsely overconfident. What’s behind that overconfidence can either help or hinder your solving issues and achieving a good result. Here's how to make sure that confidence is backed up by competence in your team. |
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Are Headphones Hindering Your Office Communication? With all the chatter going on in offices, people often turn to headphones to block out the noise and be able to concentrate. Noise-canceling headphones block out distractions, but they can also block out communication. It may be a good idea to set some boundaries for their use so employees can still collaborate. |
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Brain Hacks to Engineer an Agile Transformation When we are presented with a decision, the subconscious determines what we’re most emotionally comfortable with, then fills in the gaps to justify choosing it. In other words: Our brains lie to us. Then how can we ever get out of our comfort zone? Believe in change and take an agile approach to incremental adoption. |
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Standing Up Your Product Help Desk Great technical support is an integral part of any software commercialization plan. But how can you get high-quality tech support without breaking the bank? Here are some ways to economically provide technical support that adds value and educates customers on using your product correctly, safely, and effectively. |
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Crowdsourced Testing: Give the People What They Want Crowdsourced testing is a great way to connect with users and ensure that the product idea, design, implementation, and nonfunctional elements meet their expectations—or, hopefully, even exceed them. But like any other test effort, crowdsourced testing is both a science and an art. Here's how to do it effectively. |
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Brainstorming 2.0: Generate Better Ideas with Brainwriting For decades brainstorming has been our go-to method for ideation, yet it holds back our success when the environment doesn't encourage everyone to contribute. Instead, try brainwriting—writing ideas on paper and letting teammates iterate on them. It improves not only the quantity of ideas you get, but also the quality. |
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4 Tips for Convincing Your Boss to Send You to a Conference You’ve found the industry conference you want to attend. You know the content at the event is going to help you grow your skills, and in your mind, the capital and time expenditure is clearly justified. So why is it not that easy to get your boss to agree? Here are four tips for convincing your boss to send you. |
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Attention, Word Nerds: We’ve Got New Dictionary Entries Merriam-Webster just added 640 new words to its dictionary, in addition to the more than 840 entries added in September. While you're learning new language, check out the Sideways Dictionary, a crowd-sourced collection of definitions. There are a lot of software terms there, so see how people define "agile" and "VPN." |
