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Don’t Fall Victim to the Fundamental Attribution Error Before jumping to a conclusion about a particular situation, try to see circumstances from the other person’s perspective. Consider possible explanations for the person’s behavior that are based on the situation, not the person’s character. Work runs more smoothly when you assume actions have a good and logical reason. |
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Aesop and Agile: A Moral for Effective Teamwork When a manager sees a problem on their team, they often want to act quickly to correct it. But if you take a “fix it” mentality too far, while you might get past the initial impediment, you have done little to help the team work better in the future. Let's look at another approach, based on one of Aesop's Fables. |
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NSA Adds to Open Source Tools and Tech Transfer Program The National Security Agency recently released several of the agency’s software tools as open source and added new technologies to the NSA technology transfer program patent portfolio that are ready for licensing. Could leveraging any of these technologies help your efforts? |
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Using Contactless Card Technology in Mobile Payments As payment methods have evolved from the traditional cash-based system to mobile systems, contactless cards are becoming more popular for their convenience and flexibility. Here's a primer on how this mobile payment system stores your card information, as well as the near-field communication technology behind it. |
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Explore Inventions throughout History with Google Arts & Culture’s Collection The latest Google Arts & Culture project, Once Upon a Try, is an interactive experience delving into millennia of human inventions and achievements. With more than four hundred collections from CERN, NASA, and over a hundred museums around the world, it’s the largest online exhibition of discoveries ever created. |
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Simple Ways to Improve Your Presentation Skills If you want to improve your presentation skills, then whenever you attend a presentation, pay attention not just to the content, but also to the delivery of that content. In doing so, note what strikes you as positive or negative about the presentation. Then strive to emulate the positives and avoid the negatives. |
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Bringing Empathy into Quality Engineering Testers have always been advocates for the end-user. But there are now more opportunities to be that advocate, including emotional intelligence-based testing and role-based testing, which form a critical part of empathetic testing. Building empathy into our software engineering process ends up benefiting everyone. |
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Before Rolling Out Products, Walk a Mile in Their Shoes Beyond focus groups and surveys, different paths lead to uncovering ways to delight your customers. It is important to recognize the problems, challenges, wants, and needs of people. “Before you criticize someone, walk a mile in their shoes” is also good advice for rolling out products. |