The personality tendencies of extroversion and introversion concern where people get their energy, and this is key to understanding how coworkers can perceive—and sometimes misinterpret—each other’s behavior. If the introvert-extrovert dynamic poses challenges, consider discussing these differences as a team.

Aircrews learn a set of skills involving a structured way of communicating that breaks down barriers and forces an honest evaluation of the issues. They also automate what they can but still practice their craft over and over again, including what to do during failures. DevOps teams can learn a lot from aircrews.

With a week full of sessions, tutorials, training classes, and events, the STARWEST software testing conference had plenty of takeaways useful for your professional and personal life. Here are four lessons distilled from the conference’s keynote presentations on testing, communication, and directing your career.