When a software defect is identified, best practices usually only pertain to the initial writing of the defect, not the tasks required to close it. Many factors can influence the tester's work. The solution is to add a “Next Steps” section that identifies the work remaining and the person responsible for completing it.

The usual productivity tips apply best to those working in a typical office with typical hours. What if you don’t work within a structured schedule? How can you stay productive when work ebbs and flows or occurs outside the typical nine-to-five? Here are three ways to be productive when your schedule is unpredictable.

Building good habits is an important part of an effective Scrum team. Habits are a form of automation: The more basic processes we can automate, the more we can focus our energy on hard things. The Scrum process, with its focus on rituals, helps us by providing a framework for collaboration and making it second nature.