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Let’s Warm Up to the Growing Need for Digital Accessibility Do you consider accessibility when developing your products? Did you know about 15 percent of the world's population has some sort of disability? With so many individuals facing usability challenges—and technology's ubiquity—it's time to make accessibility part of our social responsibility plan. |
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Why Mobile-Specific Shopping Apps Are on the Rise Consumers today are comfortable using their smartphones as their primary shopping devices, and trends suggest that desktop shopping will continue to fall behind. Anything a retailer can do to attract this growing group of mobile-savvy customers will be a smart business plan. |
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When You Provide Good Service, Performance Metrics Are Your Friend Not all production support organizations have (or want) formal agreements describing the level of service they will provide to their customers. But if your organization generally provides good service, SLAs and the metrics they encourage can be excellent communication tools for your stakeholders. |
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Web Accessibility and a Call for Action Tim Berners-Lee, inventor of the World Wide Web, said, "Access by everyone regardless of disability is an essential aspect." But websites using sophisticated visual effects make it difficult for the blind and disabled to have equal access. It's important to design and configure sites for everyone. |
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Loyalty Programs Find a Home on Mobile Simplicity helps lower the barrier to entry for mobile programs like Starbucks, Belly, and Front Flip, but the convenience of having it all readily available on your phone really takes it over the top. Read more to learn how mobile apps are changing reward programs for the better. |
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Skills Needed to Better Leverage the Internet of Things Today, everything seems to have an internet connection associated with it. The Internet of Things is ushering in a transition of greater opportunities for just about everyone who knows how to take advantage of it. Here are three skills that you’ll need to better leverage an ever-connected society. |
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Smartwatches will Lap Fitness Trackers by 2018 People all over the world will be tracking their daily activity through their Fitbits, Jawbones, and other various bands wrapped around their wrists by 2018. Fitness trackers will triple in number by that year, but it’s smartwatches—led by Apple’s upcoming iWatch—that will really see the most use. |
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Making a List, Checking It Twice: A Testing Strategy for the Holidays The holiday season means consumers will be doing a lot of shopping online. This poses immense challenges for the testers who have to ensure that all business channels, including mobile, offer a smooth, high-performance experience. This story gives some core components of a holiday testing strategy. |
