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Are Headphones Hindering Your Office Communication? With all the chatter going on in offices, people often turn to headphones to block out the noise and be able to concentrate. Noise-canceling headphones block out distractions, but they can also block out communication. It may be a good idea to set some boundaries for their use so employees can still collaborate. |
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Standing Up Your Product Help Desk Great technical support is an integral part of any software commercialization plan. But how can you get high-quality tech support without breaking the bank? Here are some ways to economically provide technical support that adds value and educates customers on using your product correctly, safely, and effectively. |
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Crowdsourced Testing: Give the People What They Want Crowdsourced testing is a great way to connect with users and ensure that the product idea, design, implementation, and nonfunctional elements meet their expectations—or, hopefully, even exceed them. But like any other test effort, crowdsourced testing is both a science and an art. Here's how to do it effectively. |
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Brainstorming 2.0: Generate Better Ideas with Brainwriting For decades brainstorming has been our go-to method for ideation, yet it holds back our success when the environment doesn't encourage everyone to contribute. Instead, try brainwriting—writing ideas on paper and letting teammates iterate on them. It improves not only the quantity of ideas you get, but also the quality. |
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What’s Next for Virtual Reality? When most of us think of virtual reality, what comes to mind is fitting on a headset to experience a computer-generated simulation of a three-dimensional environment. However, the recent TED conference had a different “shared immersive reality” experience that doesn’t require headgear. Here's what's new with VR tech. |
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Are You Unintentionally Unapproachable? Could you be giving off an air of unapproachability without meaning to? Is it possible that you exhibit some unwelcome behaviors that are so subtle you’re not even aware of them? Think about whether you have any of the following habits that could give your coworkers the impression that you are unapproachable. |
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Visual Regression Testing: A Critical Part of a Mobile Testing Strategy Despite our best efforts to replicate customers' behavior in our test automation suites, teams often forget about nonfunctional requirements. An important one is visual perception—how users see and feel each application they use. Visual regression testing can fill a significant gap in user experience expectations. |
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NSA Adds to Open Source Tools and Tech Transfer Program The National Security Agency recently released several of the agency’s software tools as open source and added new technologies to the NSA technology transfer program patent portfolio that are ready for licensing. Could leveraging any of these technologies help your efforts? |
