Teams don’t always understand the impact their roles have on the business outcome, so their lack of focus can affect software quality and lead to an array of disasters. You can help your existing testers become a high-performing QA team focused on goals. Here’s what you can do to transform how your QA team functions.

We tend to contrast automated and manual testing, but really, they should support each other. The key is to define what our testing objectives are, then build the solution needed to achieve them—probably a combination of manual and automated testing. We should not let the method become more important than the results.

In a job interview, you learn a fair amount about the job you’re applying for. But it’s much harder to learn about the corporate culture so as to determine if the organization is a place you want to work. Try using a "good cop, bad cop" routine when asking questions to find out if the new environment is a good fit.