Receiving negative feedback can be uncomfortable. You may immediately get defensive. But to grow personally and in your career, you need to be able to receive feedback—both good and bad. Here's how to recognize the three types of feedback you will get, and know how to solicit it and respond to it in the right way.

Employee churn is inevitable in every industry, and positions are being filled by fresh young faces all the time. Instead of becoming worried or insecure, senior team members should embrace their new status as someone to be looked up to for experience, lessons, and mentoring abilities. Here's how to do that in QA.

Absentee leaders are managers who are physically present but psychologically absent. They are incompetent and disengaged, to the extent that they don't support their teams adequately. If you have an absentee manager (and don’t have the luxury of seeking another position), here's how you can try to handle the situation.