Related Content
 |
When Customers Attack: Dealing with Rude Clients It seems like the only way some customers know how to communicate is to accuse, complain, and verbally attack. This only gets worse if there are delays. But when you do your best to build trust with customers early on, they are more likely to accept explanations about setbacks, even if they don’t fully understand them. |
|
 |
When to Use MapReduce with Big Data MapReduce is a programming model for distributed computation on big data sets in parallel. It's a module in the Apache Hadoop open source ecosystem, and a range of queries may be done based on the algorithms available. Here's when it's suitable (and not suitable) to use MapReduce for generating and processing data. |
|
 |
Stop Fanning the Flames of Constant Firefighting Continually having to address unexpected problems interrupts your original sprint activities, causing stress on the team members and fanning the flames for future firefights. But with due diligence, you can lessen the need to constantly put out fires. Here are some steps that can break the cycle of work and rework. |
|
 |
If Santa Can Be Agile, So Can You To improve his toy development lifecycle, Santa Claus had the North Pole move to an agile and DevOps approach. Santa knows it's important to accept requirements late in the process, work incrementally, deploy on time, and—above all—focus on the customer. Here’s what he found to be more effective with agile and DevOps. |
|
 |
5 Questions to Ask When Choosing a Software Provider When working with an outside company to develop a new product, there are many things to consider. You need to find a service provider that can make your vision a reality on time and on budget. Here are five questions you should ask prospective service providers to make sure they will be a good fit for what you need. |
|
 |
Security Testing: A Constructive Mindset with a Destructive Approach A typical tester mimics end-users, who are constructive when exploring an application’s functionality. But the role of a security tester is different. Their focus is mainly on mimicking hackers, who are intentionally destructive. A solid security strategy should balance both constructive and destructive efforts. |
|
 |
5 SecOps Challenges and How to Overcome Them SecOps, or security operations, is a collaboration between information security and IT operations to keep a company’s data secure and reduce risk, all while maintaining agile timelines. But it can be difficult to start. Here are five challenges you should address to ensure your SecOps implementation is successful. |
|
 |
2 Ways to Know Your Work Is Actually Done Some people think a good indication that a piece of work is done is if it's been tested. But by whom, and how? Testing alone doesn’t specifically determine whether you are done—especially when we probably don’t mean the same thing when we all talk about testing. Here are two ways to know when your work is truly done. |
