The Iowa Democratic Party used a mobile app to pull results from statewide precincts for the Iowa caucus. But the app was not properly tested or deployed, and it turned into a high-profile tech disaster. When deadlines loom, release testing is often what gets cut, but this situation shows why it's a crucial activity.

When development is outsourced, a documented baseline of expected functionality sets expectations for both the client and developer. Acknowledging that agile practices are flexible, beware the trap of rushing requirements just because you know they are going to change. It's still essential to be as accurate as you can.

Continually having to address unexpected problems interrupts your original sprint activities, causing stress on the team members and fanning the flames for future firefights. But with due diligence, you can lessen the need to constantly put out fires. Here are some steps that can break the cycle of work and rework.