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Some Companies Using Software to Monitor Their Employees New reports coming out detail just how far companies have gone in using software that monitors their employees' behaviors—all in the name of productivity and safety. These new tools lead us to question which is more important—workplace efficiency or employee satisfaction? |
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Exploring the Need for Holistic Performance Test Strategies Mukesh Sharma looks at why performance, of the various attributes that testers target, should always remain a very important piece of the pie. In an agile world, performance test strategies must be nimble and robust enough to try new approaches to meet the need of the day. |
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Why the Government Health Care Site Launch Was Doomed from the Start The implementation of the Affordable Care Act on October 1, 2013, prompted the launch of a government website—HealthCare.gov—to help people purchase health insurance coverage. Almost immediately after going live, the website crashed. What went wrong isn't as simple as failing to do load testing. |
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How Tech Companies Can Make Gamification Go to Work for Them Gamification isn’t just about leaderboards and having fun at work. This technique has become an increasingly valuable business practice for understanding which behaviors will drive desired outcomes. From increasing sales to getting more feedback from users, gamification is establishing real worth. |
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How to Get Your App Discovered and Downloaded With iOS and Android each swiftly approaching 1 million apps, getting an app noticed is no easy task. Here are some suggestions for making your app stand out from the crowd and attracting sticky users. Hints: Fresh eyes help, first impressions are important, and social media sites are your friends. |
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IBM Supercomputer Watson Now a Customer Service Agent Watson, IBM’s supercomputer that was introduced to the world on Jeopardy!, is trying out a new gig as a customer service agent. The artificial intelligence system will use its capacity to respond to natural language by answering call center customer service requests from everyday people. |
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Why Software Configuration Management Metrics Are Important Joe Farah writes about the importance of software configuration (SCM) metrics. Software metrics help us build better software, and SCM metrics help us to better manage the built software. The metrics give you a better handle on what is really going on in your product development environment. |
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When Smart People Do Dumb Things Smart people obviously do a lot of smart things or they wouldn’t be considered smart people. But smart people sometimes do dumb things too. Naomi Karten gives us the rundown on what causes otherwise intelligent people to behave in foolish ways. |
