While processes may seem like overhead, you need defined, documented procedures to avoid problems. It's when processes exist just because "we've always done it that way" that they become a problem. Keep processes useful by asking questions and constantly verifying that the purpose behind them is relevant.

When new technology is introduced, QA teams usually have a period of scrambling to figure out how to support engineering efforts. Melissa Tondi identifies some key mobile challenges and talks about creating solutions to address them. The result: an efficient mobile test plan and minimal impact to the QA team.

Many people think breaks are a waste of time; if you keep working, they reason, you'll get more done. But what is the quality of that work? And how do you feel at the end of the day? Breaks are beneficial to you and to your work. You can refresh yourself, gain a new perspective, and evaluate what you've done.