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4 Frequent Feedback-Gathering Flaws If organizations really want customer feedback, why do they make it so difficult for customers to provide that feedback? Naomi Karten gives four examples from her own experience that suggest some things to keep in mind when gathering feedback from your customers. |
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Testing Nonfunctional Requirements in an Agile Lifecycle As organizations embrace agile, requirements become a challenge because they must be considered and validated in each (short) sprint. Ideally, nonfunctional requirements should be a continuous focus throughout the project. Here are some ways to better address NFRs in an agile development lifecycle. |
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Marriage Counseling and DevOps Some organizations suffer from a dysfunctional silo culture, with dev and ops working completely separate. Trying to solve problems can feel like marriage counseling, with each side failing to identify what to do to improve their relationship. Just as in counseling, what they need is communication. |
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Become an Estimation Leader Single-point estimates, whether they are for a budget or a schedule, are never correct. Things happen. Demanding that your team provide you an exact number and then treating that as a guarantee is not being a good manager—or being agile. What if you could provide a different estimation leadership? |
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Does Agile Really Have Staying Power? It’s crazy to think just how far we’ve come since the term "agile" was introduced into software development back in 2001, as it seems like just about every company is incorporating these faster, more collaborative techniques into development and testing teams. But can agile be considered a fad? |
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Book Review: More Fearless Change It is not always easy to encourage people or organizations to adopt new ideas. More Fearless Change: Strategies for Making Your Ideas Happen can give you the tools to help you spread new ideas. This book has actionable advice you can apply as a change agent, regardless of your role or organization. |
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Experiences in Testing a Live Project for Accessibility The scope of an accessibility testing effort is very broad—it is often complete only when actual users provide their perspective. Here, a visually impaired user summarizes the accessibility issues he faced in testing an application so that other testers can use this information in their efforts. |
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Overcoming the Challenges of Integrating Configurator Software A configurator can automate quotation documentation, streamline workforce efficiency, reduce errors, and improve customer satisfaction. However, introducing a configurator requires a considerable investment of time and resources. This story examines some common problems and suggests solutions. |
