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4 Common Mistakes New Managers Make Making the transition into a management role is a huge step—but also one fraught with opportunities to make mistakes. Having an inkling of some of the more common mistakes new managers make might help in avoiding them. Here are four mistakes to be on the lookout for so you don't make them as a new manager. |
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How to Deal with Crabby Coworkers We've all had to deal with crabby coworkers—the people who have good technical skills but are a pain to work with. They grouse, gripe, and are generally negative. Luckily, there are more things you can do than just hope you don't have to interact with these people. Here are tips for dealing with your crabby coworkers. |
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3 Mistakes Teams Make When Choosing a ScrumMaster One cause of agile project failure is choosing the wrong person as your ScrumMaster. While a bad ScrumMaster is a problem for any team, it is particularly bad for teams new to agile, as the team won’t know they are being led down the wrong path. Here are three mistakes organizations make when choosing a ScrumMaster. |
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Be Careful What You Ask For: Contract Considerations for New Projects In a new project, there are always going to be challenges and delays, and when the end date is looming, you may be tempted to rush through the contracting and procurement process. But that can have dire consequences down the line if roles, responsibilities, and expectations aren't clear. Take the time to communicate. |
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The Normalization of Deviance Could Be Hurting Your Team Normalization of deviance refers to becoming blasé about counterproductive behavior or activities. The concept applies to processes that become ingrained in a team even though they contribute to negative outcomes, such as slipping deadlines. Employees become so accustomed to the deviance that, to them, it seems normal. |
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The Power of a Single Question in Understanding Customer Needs People tend to see their circumstances as more unusual, difficult, or troublesome than anyone else’s. As a result, by asking about their problem, priorities, or responsibilities, you can gain important information about their situation and how they perceive it. Here's one question to learn a lot about your customers. |
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Thinking Inside the Box before Venturing Outside It In their rush to solve a problem, teams often overlook conventional methods in favor of out-of-the-box ideas. But sometimes, the old standbys—thinking first, reviewing criteria, and asking questions—work the best. Before jumping to creative tactics, start by examining the possibilities readily available inside the box. |
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How to Slim Down Your Bloated Email Inbox If you're spending too much time checking and answering your email—and frankly, who doesn't feel that way—you may just need to revamp your email routine. Here are some techniques for getting a handle on your messages, including better prioritization and categorization. You may even get to the coveted inbox zero. |
