The ways we listen—and not listen—are detailed in the Five Levels of Listening model, which goes from most distracted to most focused. Ideally, we’d all practice the fifth level: empathic listening, where we try to understand what matters to the person who is speaking, delaying our problem-solving and responsiveness.

A culture of blame is one in which people are reluctant to accept responsibility for things that go wrong. Finger-pointing becomes an automatic response. It's nearly impossible for one person to reverse a culture of blame alone, but it is possible to demonstrate on a small scale what appropriate behavior looks like.

Most articles and research about avoiding prolonged sitting and doing more work while standing have focused on the physical health benefits of periodic standing, particularly if you have a desk job. But there are also mental benefits. Standing and walking improve attention, memory, and other cognitive skills, too.