With a week full of sessions, tutorials, training classes, and events, the STARCANADA software testing conference had plenty of takeaways. Some highlights: what jobs will look like in the future with AI, why testers should lead efforts to make quality everyone's responsibility, and the importance of unlearning.

Annoying behaviors are amplified in an office due to close quarters and personal preferences. No one likes to have an awkward conversation—especially when it’s with someone you have to face every day—but if a coworker's behavior is driving you up the wall, be a grown-up and let them know. Here's what to say.

If your responsibilities include guiding others through major change, you might find it instructive to assess your own behaviors and response to change. The sixteen questions here can help you do just that. You can also use these questions to facilitate a discussion with your team about a current or upcoming change.