In their rush to solve a problem, teams often overlook conventional methods in favor of out-of-the-box ideas. But sometimes, the old standbys—thinking first, reviewing criteria, and asking questions—work the best. Before jumping to creative tactics, start by examining the possibilities readily available inside the box.

If you're spending too much time checking and answering your email—and frankly, who doesn't feel that way—you may just need to revamp your email routine. Here are some techniques for getting a handle on your messages, including better prioritization and categorization. You may even get to the coveted inbox zero.

We use test design techniques to answer the questions “What do I need to test?” and “What tests should I perform?” We try to ensure test coverage during test automation too, except that choosing poorly creates slower builds and unreliable information about product quality. Here are some guidelines for test selection.