It's hard not to speak in clichés at work; they're so ingrained in how we communicate, they just come out. But what about in your writing? Yes, clichés are overused, but there's a reason: Everyone knows what they mean. Should you use these perhaps worn-out phrases when you write, or is there a better way?

To avoid embarrassing errors in your emails, documents, and proposals, it's a good idea to proofread. But simply glancing over what you wrote isn't enough. Naomi Karten gives some tips for thorough proofreading, such as coming back to your document later, printing it out, and reading it out loud.

As our world becomes more complex, the demand for technical testing expertise is going up. While there will always be a need for domain specialists, we also need just as many technical testing roles—particularly with programming skills. Mike Sowers has some ideas on developing additional technical expertise.