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How to Deal with a Manipulative Coworker Manipulation in the workplace can take many forms. It often manifests as one person turning coworkers against each other, spreading rumors, or making people feel insecure—either for the person's own benefit or just for entertainment. If you witness this destructive behavior, there are things you can do to stop it. |
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How to Get Management to Really Consider Your Ideas A key to getting management buy-in is identifying the issues that matter most to those at the top, then documenting and communicating how your services, products, or projects can address those issues. Like everyone else, executives want to succeed. Here's how you can build a persuasive case. |
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What Does Effective Communication Really Mean? The ability to communicate effectively is not just nice to have, but a must-have for many IT positions. Still, the term “communication skills” is vague, and it’s reasonable to ask what it actually entails. Think about making a list of communication skills to use when evaluating job candidates—or job hunting yourself. |
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4 Ways to Restore Purpose to Your Daily Scrum The daily scrum was created to help the Scrum team meet its sprint goal. Unfortunately, answering the three daily questions can turn a synchronization and planning meeting into a status report. Here are four ways to make sure your team members are collaborating about their work and are ready to tackle the next day. |
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Growing Generalized Specialists on an Agile Team A generalized specialist is not a jack of all trades. It is an individual with deep knowledge in a particular specialization who also has learned to be productive in other team roles. Here are some tips on how to grow generalized specialists on your team in order to maximize your team's productivity potential. |
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Designing an Office to Nurture Innovative Agile Development Teams Agile software development is a collaborative activity in many ways, but it also requires quiet time. While open office spaces foster communication and collaboration, it's still important for a workspace to have areas where people can buckle down and work. What is the best office configuration to nurture innovation? |
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To Improve Agile Teamwork, Think about the Individuals Given the emphasis on teams, it can be easy to forget that agile has the value of individuals and interactions as a central principle. As much as an effective team dynamic is what makes Scrum work, teams are composed of individual people, and it’s important to acknowledge each person's role and to express appreciation. |
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Develop Stronger Client Relationships through Empathetic Action There’s a big difference between simply saying "I feel your pain" and displaying evidence of empathy. When dealing with clients' complaints and issues, do more than try to understand what they're going through. Aim to communicate early, often, and with sincere concern. It will improve the situation for them—and you. |
