When you need to replace a legacy system quickly, it’s tempting to set aside good project management practices and push forward recklessly. But doing so results in delays, cost overrun, and organizational chaos. Take time to understand the problem, plan and estimate the solution, and set up your project for success.

In times of major change, particularly organizational change, it's normal for people involved to experience turbulence, including anxiety, anger, or uncertainty. If you’re overseeing a change, how you communicate with those affected can significantly decrease—or increase—the duration and intensity of that turbulence.

Arguments in software testing often revolve around language. We use phrases like test case, exploratory testing, and regression testing every day, but we can’t be sure that you and I mean the same thing when we do. Increased communication and detailed discussions can help avoid misunderstandings.