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Building a DevOps Army As you scale DevOps, you need more team members who understand the fundamentals. You could bring in external folks, but they're expensive and in short supply, so start building your DevOps army now by training existing employees. Here's what testers, developers, and IT operations professionals each need to know. |
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Aging Gracefully in QA Employee churn is inevitable in every industry, and positions are being filled by fresh young faces all the time. Instead of becoming worried or insecure, senior team members should embrace their new status as someone to be looked up to for experience, lessons, and mentoring abilities. Here's how to do that in QA. |
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Making (and Keeping) Project Risk Visible Project managers recommend how much should be invested to address various risks based on their understanding of project context, but the final decision about what to do and when those efforts are sufficient belongs to the sponsor. Risk management requires executive input, so sponsors need to see all risk data you have. |
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Good Process, Bad Process “Process” is a word that seems to have a lot of baggage. Depending on whom you ask, process is either essential to delivering value, or something that gets in the way. But this is the wrong way to frame the issue. A process is not inherently good or bad; it's how you use it, and whether it's right for your situation. |
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To Be a Better Tester, Ask the Right Questions Critical thinking is a core trait a software tester needs to succeed, and asking questions is a great skill to help. Questioning brings out the required information, breaks assumptions, and enables everyone on the team to give their perspectives. But there's an art to asking the right question at the right time. |
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Testing Is Insurance, Not Assurance The Iowa Democratic Party used a mobile app to pull results from statewide precincts for the Iowa caucus. But the app was not properly tested or deployed, and it turned into a high-profile tech disaster. When deadlines loom, release testing is often what gets cut, but this situation shows why it's a crucial activity. |
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Does Agile Have Too Many Meetings? Because agile favors lots of short meetings, it may seem like they take up a lot more time. But when you compare it to time spent meeting in the pre-agile days, it's usually actually less. However, this doesn’t mean all meetings you attend are useful. Here are a few tips for deciding if all your meetings are necessary. |
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Defect Reporting: The Next Steps When a software defect is identified, best practices usually only pertain to the initial writing of the defect, not the tasks required to close it. Many factors can influence the tester's work. The solution is to add a “Next Steps” section that identifies the work remaining and the person responsible for completing it. |