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Helping People Respond to Change Why do people respond differently to change? There are lots of possible reasons, and the degree to which people embrace or reject change also varies greatly. But if your company is going through a change and some employees interpret it as significant, it doesn't matter what you think of it—you have to help them deal. |
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Build Better Teams by Finding Hidden Talents We’re not all created equal, and it’s counterproductive to act like that’s the case on a team. Every individual has their own unique set of strengths, and knowing what everyone’s strengths are contributes to the team’s success. When you're putting a team together, you first have to discover each person’s strong suits. |
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Building a DevOps Army As you scale DevOps, you need more team members who understand the fundamentals. You could bring in external folks, but they're expensive and in short supply, so start building your DevOps army now by training existing employees. Here's what testers, developers, and IT operations professionals each need to know. |
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Seeking Feedback the Right Way Receiving negative feedback can be uncomfortable. You may immediately get defensive. But to grow personally and in your career, you need to be able to receive feedback—both good and bad. Here's how to recognize the three types of feedback you will get, and know how to solicit it and respond to it in the right way. |
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Leadership in a Time of Crisis There’s an old saying that leadership is defined by what a leader does in a crisis. The current COVID-19 situation is such a crisis for every business. Whether you lead just yourself, a team, a line of business, or an enterprise, now is the time to step up and be a leader. Here's how to do that when times are tough. |
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Absentee Leadership: The Worst Kind of Manager Absentee leaders are managers who are physically present but psychologically absent. They are incompetent and disengaged, to the extent that they don't support their teams adequately. If you have an absentee manager (and don’t have the luxury of seeking another position), here's how you can try to handle the situation. |
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Good Process, Bad Process “Process” is a word that seems to have a lot of baggage. Depending on whom you ask, process is either essential to delivering value, or something that gets in the way. But this is the wrong way to frame the issue. A process is not inherently good or bad; it's how you use it, and whether it's right for your situation. |
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Scrum Roles, Goals, and You The Scrum Guide specifies that there are three roles: product owner, developer, and ScrumMaster. It’s essential that a Scrum team have each of these roles to help it work well. But depending on how you implement the roles, you may end up hurting rather than helping your Scrum process. Focus on goals, not job titles. |
